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Health Plus

Queens Road, St Helier JE2 4HY, Jersey – 01534 733322

I like my doctor and I like health + and up until today I would have giving them a 5* rating. That is before I called to see if my prescription was ready, I have always been happy to make this call in the knowledge that after waiting a short time in the queuing system I would get a nice friendly and helpful human response at the other end. This time however the queuing went from No 3---------be patient---------be patient,------------to No2------be patient ect ect---------------------- and then great I am No1, In total some 20mins had elapsed when I was rewarded for my patients, not with a helpful human voice but by a machine, It informed me that I was being cut of and to redial, With some frustration I did just that, I was then informed that I was No 3 on the waiting list. All in all it took me just over 1/2 an hour to get through. I understand and I am 100 sympathetic with the reasons given that there is priority emergencies, but my frustration was not with the wait but with the fact that I was cut of after being a dutiful patient patient. I have always excepted my doctors diagnosis, I hope that this time Health+ can except mine.

Very good

Lido Medical Practice

Lido Medical Centre, St Saviour's Rd, St. Saviour JE2 7LA – 01534 723892

Had cosmetic treatments here and the staff are fantastic x

Top notch medical services and great chemist

Clifden House Surgery - Drs Thomas, Kasinathan and Mirvis

24 Vauxhall Street, Jersey JE2 4TJ, Jersey – 01534 726705

The problem is the appointment never on time, you wait forever to be helped.

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.